Thank you for shopping with ClickToBuy. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy carefully before placing an order.
1. Order Processing
- All orders are processed within 1–2 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive shipping confirmation and tracking details via email or SMS (where available).
2. Shipping Locations
We currently deliver to most locations across India.
If your location is not serviceable by our courier partners, we will notify you and provide an appropriate solution.
3. Estimated Delivery Time
- Orders are typically delivered within 2–3 business days after dispatch.
- Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.
- In some cases, delivery may take up to 5–7 business days.
While we strive to deliver your order as quickly as possible, ClickToBuy cannot guarantee exact delivery dates.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
- From time to time, we may offer Free Shipping on selected products or promotional offers.
5. Order Tracking
Once your order has been shipped, you will receive tracking information via email or SMS (where available), allowing you to track your shipment until delivery.
6. Failed Delivery Attempts
Our courier partners will make reasonable attempts to deliver your order.
If delivery fails due to:
- Incorrect or incomplete address
- Customer unavailable
- Incorrect contact details
- Repeated failed delivery attempts
the package may be returned to us. Re-shipping charges may apply in such cases.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information while placing an order.
ClickToBuy is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by the customer.
8. Damaged or Lost Shipment
If your package arrives damaged, tampered with, or if you believe it has been lost during transit, please contact us within 48 hours of delivery (or the expected delivery date).
Please include:
- Your Order Number
- Clear photos of the package (if damaged)
- A brief description of the issue
Email: clicktobuy@outlook.com
9. Delivery Delays
Although we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
- Bad weather
- Natural disasters
- Public holidays
- Courier partner issues
- High order volumes
- Other circumstances beyond our control
We appreciate your patience and understanding in such situations.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Email: clicktobuy@outlook.com
Business Address: Rajasthan, India